Fold is committed to respecting and protecting your privacy. Fold may collect personal data about you from different situations when you access Fold’s services in our Housing and/or Care Schemes or by visiting our website www.foldhousing.ie. This statement outlines why we collect personal data, use, store and protect personal data.
1. Introduction
Fold Housing Association Ireland CLG, The Crescent Building, Northwood Office Campus, Santry, Dublin (“Fold”, “we,”, “our,” “us”) is committed to protecting and respecting your privacy, safeguarding your personal data while ensuring transparency in how we manage it. We are the data controllers for the purposes of General Data Protection Regulation (GDPR) and the Data Protection Act.
2. What Personal Data Do We Collect
We may collect and process the following types of personal data depending on the relationship we have with you. We receive personal data about you that you give to us, that we collect from your visits to website/social media pages, third parties such as local authorities, HSE or other agencies where relevant. We only process data that is relevant for a specific business purpose.
- Identity and contact Information: Name (first and surname), address, date of birth, gender PPSN, phone number, email address, and ID documents (passport, driving license).
- Financial Information: Income details, contact details, date of birth, gender, residential status, marital status, employment details, social welfare details, bank account information, linked relationships, payment history.
- Housing Information: Tenancy details, housing applications, property maintenance requests, background information.
- Care and Support Information: Contact details, medical information, Next of Kin
- Special Categories of Data: In some cases, we may collect sensitive data such as medical information or disability status, which is necessary for providing housing services.
- Technical data: Internet Protocol (IP) address, your login data, browser type and version, time zone settings and location, browser plug-in types and versions, operating system and other technology on the devices use to access www.foldhousing.ie
- Transaction data: Includes details about payments made from you and to you.
- Other data: Includes CCTV images, telephone recordings, survey data and criminal conviction data.
3. How we use your Data?
We collect personal data to enable us to fulfil our obligations to you and provide you with the appropriate services you require. Fold must have a legal basis to process your personal data. Fold may also process personal data for marketing and business improvement purposes.
Our legal basis for processing your information:
- Contract: processing is necessary for a contract we have entered into with you or is a necessary step before entering into a contract with you. Failure to provide such information would result in us not being able to provide our services to you.
- Consent: You have given clear and informed consent to us to process your data for a specific purpose. You have the right to withdraw consent at any time.
- Legal Obligation: Processing is necessary for us to comply with a legal obligation the controller is subject to.
- Legitimate Interests: The processing is necessary for our legitimate interests, or the legitimate interests of a third party.
- Vital Interests: The processing is necessary to protect person’s life.
4. Sharing Your Data
We may, on occasion, share your personal data with third party service providers which provide service functions on our behalf:
- Local authorities and government bodies for housing assessments and compliance with legal requirements.
- Internal and External Auditors
- Service providers (e.g., maintenance contractors, utilities, IT) to deliver housing related services.
- Legal Advisors
- Residential Tenancies Board (RTB)
- An Garda Síochana
- Health Service Executive (HSE)
- HIQA
- Doctors, Paramedics, Nurses, Geriatrician, Psychologist, Occupational Therapist
We will not share your personal data with any other third parties without your explicit consent, except where required by law.
5. How Long Do We Keep Your Data?
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your data is no longer required, we will securely delete or anonymize it.
6. Your Rights
Under data protection laws, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request corrections to any inaccurate or incomplete data.
- Right to erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to restriction of processing: You can ask us to restrict how we process your personal data.
- Right to data portability: You can request a copy of your data in a structured, commonly used format. This right only applies to data you have provided to us.
- Right to object: You can object to the processing of your data in certain circumstances, including automated decision making.
If you wish to exercise any of these rights, please contact us at (dataprotection@foldireland.ie) or in writing to Fold Housing Association Ireland CLG, The Crescent Building, Northwood Office Campus, Santry, Dublin 9, D09 X8W3.
7. Security of Your Data
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. We limit access to your personal data to those employees, contractors and third parties who have a business need to know. Who will only use your personal data on our instruction and who are subject to a duty of confidentiality.
Fold has procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of any breach where legally required to do so.
8. Changes to This Privacy Statement
The Privacy Statement will be reviewed on a three year cycle, unless a specific event necessitates an earlier review. The most recent version of the Privacy Statement will always be available on our website.
9. Contact Us
If you have any questions or concerns about how we handle your personal data, or if you wish to exercise any of your data protection rights, please contact us at:
Fold Housing Association Ireland CLG
The Crescent Building, Northwood Office Campus, Santry, Dublin 9, D09X8W3
dataprotection@foldireland.ie
01 822 8804
You also have the right to lodge a compliance with the office of the Data Protection Commission, if you feel your concern has not been managed by us in a satisfactory manner. Please use the below link should you wish to contact the Data Protection Commission:
